Blacklisted

Problem type

blacklisted

Status code

400 Bad Request

Reasons

Indicates that a recipient related request could not be fulfilled because the email address of that recipient matches a blacklist entry.

A common case is trying to subscribe a recipient whose email address matches a blacklist entry.

Remedy

If possible, check whether the blacklist entry is valid. If it is, discard the request as this recipient must not enter the system. It might also be possible that the blacklist entry is not specific enough and falsely blocks this recipient. If that is the case, refine the blacklist entry to allow for this recipient to enter the system. This can only be done using the Inxmail Professional client application.

Example problem document

HTTP/1.1 400 Bad Request
Content-Type: application/problem+json
Content-Length: 222

{
  "type" : "blacklisted",
  "title" : "the given email address matches a blacklist entry",
  "_links" : {
    "documentation" : {
      "href" : "https://apidocs.inxmail.com/xpro/rest/v1/problems/blacklisted"
    }
  }
}