Duplicate Email

Problem type

duplicate-email

Status code

409 Conflict

Reasons

Indicates that a recipient related request could not be fulfilled because the email address of that recipient is already assigned to a different recipient. As email addresses are unique in Inxmail Professional, any email address can only be assigned to one recipient.

A common case is trying to change the email address of an existing recipient to an address already assigned to a different recipient.

Remedy

If you receive this problem as a result to a recipient update, the updated recipient might very well be the same as the existing recipient with the same email address. In that case, consider merging the two recipients into one.

If the recipient you are updating and the existing recipient are distinct recipients, you either have to assign unique email addresses to each of them or delete one of them.

There are various techniques to handle distinct recipients with the same email address. Please contact us for more information on how your specific use case can be implemented.

Example problem document

HTTP/1.1 409 Conflict
Content-Type: application/problem+json
Content-Disposition: inline;filename=f.txt
Content-Length: 226

{
  "type" : "duplicate-email",
  "title" : "the specified email address is already in use",
  "_links" : {
    "documentation" : {
      "href" : "https://apidocs.inxmail.com/xpro/rest/v1/problems/duplicate-email"
    }
  }
}